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Tits Up
SIREN number : 830043477
39 rue Eugène Varlin 93700 Drancy, France
hello@titsup.co

CONFIDENTIALITY

Personal informations collected from purchasers are kept as confidential by Tits Up, which undertakes not to disclose them to any third party.

PRICES

Prices are quoted in euros and do not include postage. They are guaranteed for the duration of the posting and within the limit of the available stocks.
TERMS OF DELIVERY
Products on www.titsup.co are worldwide delivered.
The products are delivered to the address you mentioned when you ordered.
There are two delivery modes:
- “Traked Letter” (in France only): within 2 to 3 working days (indicative time)
- International priority letter for all other destinations: 5 to 7 days for most of European destinations (indicative time) and 5 to 10 days for countries outside Europa. If your order contains items marked as “PREORDER”, please refer to the estimated delivery date indicated on the relevant product sheets.
The delivery time is an approximate time, including the delivery time given by the carrier to which must be added the time of treatment of the order.

We will endeavour to respect the deadlines when ordering. These deadlines will be reminded in the purchase recapitulating e-mail. TitsUp keeps rights to choose the packaging and shipping method according to the size and number of ordered products.
www.titsup.co website is not responsible for any delays, and will not pay any compensation for damages.
When sending in "traked-letter" you will be able to follow your packet on the carrier website :http://www.csuivi.courrier.laposte.fr/
It can take up to 24 ours for the carrier's online tracking number to be online; once done, it is available on the Internet 24 hours a day, 7 days a week, for 60 days.
Your tracking number will be indicated in the order shipment confirmation e-mail.
Since TitsUp products are handmade, the order preparation time can take 3 to 4 days, depending on the volume of orders.

CANCELLATION

You can cancel up to 24 hours after you ordered. After this time no cancellation can be made.

PAYMENT CONDITIONS

Our payment gateway is managed by the platform Stripe and Paypal.
Upon your payment reception, your order will be processed; Past this period if no payment is received your order will be canceled.
A payment confirmation e-mail will be sent to you by the payment platform.

REPLACEMENT AND REFUND CONDITIONS

In case of return within the withdrawal period or for non-conforming product, the period is 14 days from the date of receipt. You must first inform us by e-mail of your return to hello@titsup.co, with the subject of the mail "REPLACEMENT AND REFUND" indicating your name, order number and the concerned items in order to validate your return. The product must be in its original packaging, in a perfect state of resale (undamaged and clean).
Upon receipt of your return within the withdrawal period, TitsUp agrees to refund your items within 30 days max.
Returns must be sent to the following address:
TitsUp
39 rue Eugène Varlin
93700 DRANCY FRANCE

For safety reason, TitsUp recommends that you use a delivery service with notification as we can not be held liable for any goods not received.

Please indicate your name, the order’s date, your email adress and order number in order to process your return as soon as possible.